Technical Writer

Job Description

We are seeking a detail-oriented Technical Writer to join our growing team in Pretoria. The ideal candidate will possess exceptional writing skills and the ability to translate complex technical information into clear, user-friendly documentation.

Responsibilities

• Write and edit technical documents that are easy to understand by users.
• Conduct usability testing to ensure documentation meets user needs.
• Propose innovative ideas for improving documentation processes.
• Utilize content management systems for efficient document management.
• Ensure compliance with company documentation standards and guidelines.

Requirements

Education

• Bachelor's degree in a relevant field or equivalent experience
• Master's degree in Communications preferred

Experience

• 5+ years of experience in creating documentation for technical products

Technical Skills

• Content Management Systems
• Graphic Design Software

Soft Skills

• Analytical Skills
• Team Collaboration

Certifications

• Certified Documentation Professional

Languages

• English: Fluent

Advantageous

• Familiarity with API documentation: Experience in documenting APIs and technical specifications.
• Knowledge of UX design principles: Understanding of User Experience design practices.

Benefits

• Attractive compensation and bonuses
• Comprehensive health and dental plans
• Company-sponsored training and development programs
• Work-life balance initiatives

Company Culture

• Innovation: We encourage out-of-the-box thinking and innovative approaches.
• Employee Wellness: We prioritize the well-being of our employees with various wellness programs.
• Recognition: Employees are recognized and rewarded for their contributions to the team's success.