Gambling and Sports Book Writers and Runners

Job Description

As a Gambling and Sports Book Writer or Runner, you will manage the sports betting board, update odds and game information, and assist clients with their betting needs. With a dedication to excellent customer service, this role is pivotal in delivering a top-tier betting experience.

Responsibilities

• Operate the sports book board effectively, keeping all information accurate and current.
• Take and process bets from customers accurately and quickly.
• Track all transactions, ensuring records are updated regularly.
• Engage with customers, ensuring a friendly and professional interaction.
• Maintain a tidy and organized workspace.
• Address customer complaints or concerns promptly and effectively.
• Provide training and support to new staff members.
• Stay updated on sports betting regulations and trends.

Requirements

Education

• Matric or equivalent
• Relevant certifications in sports betting (preferred)

Experience

• 2+ years of experience in a fast-paced betting environment.

Technical Skills

• Point-of-sale systems

Soft Skills

• Attention to Detail

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Language Proficiency: Fluency in multiple languages, particularly African languages.
• Experience in High-Volume Betting: Prior experience in a fast-paced, high-volume sports betting environment.

Benefits

• Competitive salary in the sports betting industry.
• Health and wellness benefits.
• Opportunities for career progression.
• Flexible working hours.

Company Culture

• Dynamic Environment: Join a lively team that thrives in a fast-paced setting.
• Customer-Centric: We prioritize the customer experience and seek to exceed expectations.
• Continuous Improvement: We believe in ongoing learning and development for all employees.