Healthcare Administrator

Job Description

We are seeking a proactive Healthcare Administrator to manage and oversee the administration of our healthcare facility in Johannesburg. The ideal candidate will be well-versed in healthcare operations, compliance, and patient engagement, ensuring a seamless experience for both staff and patients.

Responsibilities

• Oversee the coordination of administrative functions.
• Ensure adherence to health and safety protocols.
• Develop effective patient engagement strategies.
• Implement new technologies to streamline operations.
• Assist in policy development and implementation.
• Facilitate training for new staff members.
• Evaluate and improve administrative processes.
• Collaborate with IT to maintain healthcare systems.
• Conduct surveys to assess patient needs and satisfaction.
• Manage relationships with external vendors and suppliers.

Requirements

Education

• Bachelor's degree in Healthcare Administration or related field
• Relevant certifications are a plus

Experience

• 5+ years of experience in healthcare administration

Technical Skills

• Financial Management
• Regulatory Compliance

Soft Skills

• Problem-solving
• Conflict Resolution

Certifications

• Certified Healthcare Administrative Professional (cHAP)
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Project Management Experience: Experience managing healthcare projects is a plus.
• Familiarity with EHR systems: Knowledge of Electronic Health Record systems is preferred.

Benefits

• Health and wellness programs
• Flexible working hours
• Employee assistance program
• Bonus based on performance

Company Culture

• Diversity and Inclusion: We value diversity and are committed to an inclusive workplace.
• Continuous Improvement: We strive for continuous improvement in healthcare delivery.
• Community Engagement: We actively engage and support the communities we serve.