E-commerce Manager

Job Description

Looking for an experienced E-commerce Manager to spearhead our digital sales efforts in Port Elizabeth. This position involves developing and implementing e-commerce strategies, managing online product listings, and ensuring a seamless shopping experience for customers. The successful candidate will have a deep knowledge of online sales metrics and a strong ability to lead teams while maximizing customer satisfaction.

Responsibilities

• Implement effective online marketing strategies to drive traffic.
• Regularly update website content and product information.
• Utilize analytics tools to track KPIs and performance metrics.
• Work with IT to improve site functionality and customer journey.
• Conduct market research and customer feedback surveys to enhance offerings.
• Ensure compliance with e-commerce regulations and policies.

Requirements

Education

• Master's degree in Business Administration or related field

Experience

• 7+ years in e-commerce or digital marketing role

Technical Skills

• Social Media Advertising
• CRM Software

Soft Skills

• Negotiation

Languages

• English: Fluent

Advantageous

• Experience in B2B e-commerce: Knowledge of B2B platforms and strategies.
• Familiarity with data analysis tools: Experience with tools for analyzing consumer behavior.

Benefits

• Competitive salary and performance-based bonuses.
• Medical aid and retirement benefits.
• Flexible working conditions.
• Opportunities for professional development.

Company Culture

• Innovation: We encourage fresh ideas and foster an environment for creativity and problem-solving.
• Teamwork: Collaboration and mutual support are at the heart of our success.
• Diversity: We value diverse perspectives and backgrounds, including those from different cultures.