IT Support Technician

Durban FULL TIME R20,000 - R25,000 / Month
(R240,000 - R300,000 / Year)

Job Description

We're on the lookout for a skilled IT Support Technician to join our team in Durban. You will play a vital role in maintaining our IT infrastructure, providing support to staff and ensuring that all systems are running smoothly. If you’re tech-savvy and enjoy solving problems, this could be the perfect opportunity for you.

Responsibilities

  • Identify and fix system malfunctions proactively.
  • Ensure compliance with IT policies and procedures.
  • Work on IT projects and implementations as required.
  • Provide input on system enhancements and upgrades.
  • Engage with vendors for IT services and products.
  • Maintain an inventory of IT assets.

Requirements

Education
  • Certificate in IT support or relevant qualification
  • Bachelor's degree in a relevant field is an advantage
Experience
  • 3+ years in IT support or helpdesk roles
Technical Skills
  • Linux OS
  • Remote Support Tools
Soft Skills
  • Problem Solving
  • Teamwork
Languages
  • English: Fluent

Advantageous

  • Familiarity with cybersecurity principles: Knowledge of basic cybersecurity practices and protocols.
  • Certification in ITIL or CompTIA A+ is a plus: Relevant certifications recognized in the industry.

Benefits

  • Comprehensive health insurance options
  • Retirement savings plan with company contributions
  • Ongoing training and development sessions
  • Work-life balance initiatives

Company Culture

  • Diversity and Inclusion: We are committed to fostering an inclusive workplace where everyone belongs.
  • Customer Centricity: Our focus is on delivering exceptional service and support to our users.
  • Work-Life Balance: We encourage a healthy work-life balance for all employees.
Status: Closed