E-commerce Analyst

Job Description

Join our dynamic team as an E-commerce Analyst and leverage your analytical expertise to enhance our e-commerce initiatives. You'll be involved in conducting in-depth analyses of customer data, developing digital marketing strategies, and collaborating with cross-functional teams to drive online growth.

Responsibilities

• Conduct thorough analyses of sales data and customer feedback.
• Develop dashboards to visualize key e-commerce metrics.
• Create regular reports for stakeholders on performance.
• Collaborate with IT to ensure seamless integration of analytics tools.
• Engage with customers to gather insights and improve usability.
• Drive initiatives focused on enhancing the online shopping experience.
• Identify areas for cost reduction while maximizing ROI.

Requirements

Education

• Bachelor's degree in Data Science, Marketing, or related field
• Master's degree is preferred

Experience

• 3-5 years of experience in analytics or e-commerce

Technical Skills

• Data Visualization Tools (like Tableau)
• Adobe Analytics

Soft Skills

• Problem-solving
• Time management

Certifications

• Certified Analytics Professional (CAP)
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with CRM software (Salesforce, Zoho): Knowledge of CRM tools to improve customer engagement.
• Familiarity with digital marketing strategies: Understanding of online marketing techniques for enhanced performance.

Benefits

• Health and wellness programs
• 401(k) retirement plan with employer matching
• Paid time off for volunteering
• Access to professional development courses

Company Culture

• Innovation: We foster an environment that encourages innovative solutions and creativity.
• Work-Life Balance: We believe in supporting employees' well-being and work-life balance.
• Employee Empowerment: We empower our team members to take initiative and make impactful decisions.