E-commerce Specialist

Johannesburg FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

As an E-commerce Specialist, you will be responsible for optimizing our online sales channels and improving the customer journey from browsing to checkout. Experience in digital marketing and e-commerce analytics is essential.

Responsibilities

  • Leverage digital marketing strategies to increase brand awareness.
  • Conduct user testing to improve site navigation and user journey.
  • Utilize data analytics tools to track customer behavior.
  • Coordinate with fulfillment teams for seamless order processing.
  • Enhance conversion rates through A/B testing and optimization.
  • Create promotional content and engaging product displays.
  • Support customer service initiatives to address product queries.
  • Maintain and improve product categories and search functionality.

Requirements

Education
  • Relevant certification in Digital Marketing or E-commerce
Experience
  • 5+ years in a similar role with a focus on e-commerce growth
Technical Skills
  • Social Media Marketing
  • Email Marketing
Soft Skills
  • Adaptability
  • Team Leadership
Certifications
  • HubSpot Inbound Marketing Certification
  • Facebook Blueprint Certification
Languages
  • English: Fluent

Advantageous

  • Experience with Adobe Creative Suite: Knowledge of design software for creating marketing assets.
  • Understanding of UX/UI principles: Ability to contribute to the enhancement of user experience.

Benefits

  • Comprehensive medical insurance and retirement plans
  • Flexible work arrangements including remote options
  • Employee discounts on products
  • Ongoing training and workshops

Company Culture

  • Passion for E-commerce: Our team is passionate about e-commerce and dedicated to pushing the boundaries of online retail.
  • Continuous Improvement: We value feedback and encourage our team to seek continuous improvement in all aspects of their work.
  • Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive workplace.
Status: Closed