Assistant Store Manager

Job Description

We are seeking a motivated Assistant Store Manager to join our team in Johannesburg. The ideal candidate will assist in overseeing daily store operations, managing staff, and driving sales while ensuring excellent customer service.

Responsibilities

• Manage day-to-day operations and staff activities.
• Provide excellent customer service and build rapport.
• Assist in ordering, receiving, and managing inventory.
• Implement effective merchandising strategies.
• Lead the sales team in achieving targets.
• Address customer feedback and work on solutions.
• Monitor and optimize store processes.
• Support the Store Manager in administrative tasks.

Requirements

Education

• Matric certificate or equivalent
• Diploma in retail management or relevant field strongly preferred

Experience

• 2+ years of experience in retail operations or assistant management

Technical Skills

• Team Leadership
• Sales Techniques

Soft Skills

• Time Management
• Adaptability

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in visual merchandising: Ability to create attractive displays that drive sales.
• Familiarity with loss prevention strategies: Knowledge of strategies to reduce theft and loss.

Benefits

• Medical aid contribution
• Pension fund benefits
• Flexible working hours
• Opportunities for advancement

Company Culture

• Inclusivity: Diversity is at the heart of our workplace, and we celebrate different perspectives.
• Innovation: We encourage creative thinking and innovative solutions to drive our success.
• Work-Life Balance: We promote a healthy work-life balance for our employees’ well-being.