Retail Manager

Job Description

Join our team as a Retail Manager in Bloemfontein, where you will oversee daily operations, manage staff, and ensure a high standard of customer service. We are looking for a leader who is passionate about retail and has a track record of driving sales and enhancing customer satisfaction.

Responsibilities

• Lead the team in achieving monthly and quarterly sales goals.
• Conduct regular training sessions for staff on products and customer service.
• Monitor customer feedback and make necessary adjustments.
• Coordinate with suppliers for inventory management.
• Perform regular inspections of the store to maintain presentation standards.
• Foster a positive and dynamic work environment.
• Engage with the community and represent the store at events.
• Drive the implementation of store policies and procedures.

Requirements

Education

• Diploma in Retail Management or Business

Experience

• 3+ years of experience in a supervisory role in retail

Technical Skills

• Sales Strategy Development
• Merchandising

Soft Skills

• Problem Solving
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Experience with Retail Software Systems: Familiar with management software specific to retail operations.
• Bilingual: Ability to communicate in Afrikaans is an advantage.

Benefits

• Competitive salary with performance bonuses
• Medical aid and pension fund contributions
• Employee discounts on products
• Opportunities for career development

Company Culture

• Team Environment: We promote a collaborative and fun workplace where everyone can contribute and grow.
• Customer-Centric Approach: Our focus is always on delivering the best to our valued customers.
• Diversity and Inclusion: We value diversity and encourage applicants from all backgrounds.