Receptionist and Information Clerk

Job Description

We are seeking a proactive Receptionist and Information Clerk to be the first point of contact for our clients. You will manage phone calls, greet visitors, and provide administrative support to ensure smooth daily operations.

Responsibilities

• Handle incoming calls, addressing client needs promptly.
• Organize and maintain office filing systems.
• Assist with travel bookings and arrangements.
• Prepare meeting rooms and materials for presentations.
• Provide support in organizing office events and activities.
• Ensure a tidy front office and reception area.
• Assist with client onboarding processes as necessary.

Requirements

Education

• Matric certificate, further qualifications in Administration is a plus

Experience

• 2+ years of experience in administrative support or customer service

Technical Skills

• Filing and Record-Keeping Systems
• Travel Booking Tools

Soft Skills

• Interpersonal Skills
• Attention to Detail

Advantageous

• Customer Service Experience: Background in customer-facing roles to enhance client interactions.
• Familiarity with CRM Software: Understanding of customer relationship management systems.

Benefits

• Retirement savings plan with employer contribution
• Flexible working hours, balancing work and life
• Employee wellness programs
• Supportive work environment focused on growth

Company Culture

• Dynamic Environment: Our fast-paced atmosphere keeps the work exciting and engaging.
• Feedback-Oriented: We believe in regular feedback to help team members improve and succeed.
• Focus on Community: We actively engage in community initiatives and encourage employee involvement.