IT Administrator

Job Description

As an IT Administrator at Tech Innovations Inc., you will be responsible for maintaining our network and systems, providing technical support, and implementing IT solutions that enhance productivity. A strong knowledge of IT principles and good interpersonal skills are key in this role. Exciting challenges and a supportive team await you.

Responsibilities

• Respond to help desk requests in a timely manner.
• Evaluate and implement new IT technologies.
• Coordinate with other departments to assess IT needs.
• Identify recurring technical issues and propose solutions.
• Document best practices and procedures for IT operations.
• Serve as a resource for training and support for new staff.
• Participate in continuous improvement initiatives within IT.
• Ensure adherence to established IT policies and procedures.

Requirements

Education

• Degree in Information Technology or related field is preferred

Experience

• 5+ years of experience in IT support or administration

Technical Skills

• Virtualization Technologies
• ITIL Framework

Soft Skills

• Adaptability
• Customer Service

Certifications

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Knowledge of VoIP systems: Experience with managing voice over IP systems.
• Scripting Skills: Ability to write scripts for automation purposes.

Benefits

• Comprehensive medical aid and retirement plans
• Flexible working hours
• Professional development opportunities
• Team-building activities and events

Company Culture

• Innovation: Our culture encourages innovation and embracing new ideas for continuous improvement.
• Diversity and Inclusion: We celebrate diversity and strive for an inclusive workplace where everyone feels welcome.
• Community Involvement: We engage with our community and support various initiatives that make a positive impact.