E-commerce Manager

Job Description

As the E-commerce Manager at Retail Innovations, you will oversee all online retail operations. Your role will include developing marketing strategies, managing website content, and working closely with the logistics team to ensure timely order fulfillment and customer satisfaction.

Responsibilities

• Define the e-commerce product roadmap in line with market needs.
• Set pricing strategies based on market analysis and performance metrics.
• Implement SEO best practices to improve organic traffic.
• Work with customer service to resolve online transaction issues.
• Utilize analytics tools to track user behavior and improve conversion rates.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is an advantage

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms
• Digital Marketing
• Data Analysis

Soft Skills

• Leadership
• Communication
• Problem-solving

Certifications

• Google Analytics Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with SEO tools like SEMrush and Moz: Knowledge of SEO practices to enhance organic visibility.
• Familiarity with graphic design tools like Adobe Photoshop: Basic skills in graphic design to create engaging visuals for marketing.

Benefits

• Comprehensive health insurance
• Generous leave policy
• Flexible working conditions
• Employee discounts on products

Company Culture

• Innovation: We embrace new ideas and encourage creative solutions.
• Collaboration: Teamwork is at our core; we work together to achieve greatness.
• Customer-Centric Focus: We prioritise our customers’ needs and ensure satisfaction in everything we do.