E-commerce Manager

Job Description

Join our team as an E-commerce Manager, where you will drive online sales through various digital marketing tactics and ensure the seamless operation of our e-commerce platforms. Your analytical skills will be instrumental in identifying growth opportunities and enhancing the overall customer experience.

Responsibilities

• Establish KPIs to measure operational and sales performance.
• Enhance customer feedback mechanisms to identify improvement areas.
• Coordinate with graphic designers to ensure high-quality visual representations.
• Manage the budget for e-commerce marketing initiatives.
• Liaise with IT teams to optimize e-commerce platform capabilities.
• Implement SEO best practices to improve organic search rankings.
• Utilize data analytics tools to track performance and report insights.

Requirements

Education

• Bachelor's degree in E-commerce, Marketing or Business Management
• Master’s degree in Digital Marketing or a related field is preferred

Experience

• 5 to 7 years of experience in e-commerce management roles

Technical Skills

• E-commerce Platforms (Shopify, Magento)
• Email Marketing Tools

Soft Skills

• Communication
• Problem-solving

Certifications

• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Understanding of UX/UI best practices: Knowledge of user experience and user interface design principles.
• Experience with A/B testing methodologies: Knowledge of split testing to evaluate user engagement and conversion rates.

Benefits

• Comprehensive benefits package including medical aid
• Career advancement opportunities
• Work-life balance initiatives
• Employee discounts on products

Company Culture

• Innovation Focus: Our culture encourages innovative thinking to help us achieve goals and stay ahead of industry trends.
• Employee Empowerment: We empower our teams to take ownership and be accountable for their decisions.
• Community Engagement: We actively participate in community engagement initiatives, fostering strong relationships outside the workplace.