Health Unit Clerk

Job Description

The Health Unit Clerk is tasked with maintaining the operational flow of our healthcare facility. This role involves admitting patients, managing their records, and ensuring smooth communication between various departments. A successful candidate will need to have strong administrative skills and a passion for patient care.

Responsibilities

• Facilitate patient admissions and manage their confidential records.
• Answer inquiries and provide excellent customer service to patients and their families.
• Work closely with nursing and medical staff to ensure a seamless flow of information.
• Monitor stock levels of medical supplies and order when necessary.
• Coordinate patient appointments and send reminders.
• Maintain compliance with healthcare regulations and documentation standards.
• Assist in training new administrative staff.
• Collect data for reports and assist in administrative projects as needed.

Requirements

Education

• High school diploma or equivalent
• Certificate in Medical Office Administration is a plus

Experience

• 1-3 years of experience as a health unit clerk or similar position

Technical Skills

• Patient Scheduling Software
• Data Entry

Soft Skills

• Multitasking
• Problem-Solving

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Prior experience in a hospital setting: Experience working in a fast-paced hospital environment.
• Certification in First Aid: Basic First Aid certification is advantageous.

Benefits

• Comprehensive health insurance
• Paid annual leave and sick leave
• Professional development opportunities
• Flexible working hours

Company Culture

• Innovation: We embrace innovative ideas that enhance patient care.
• Diversity: We celebrate the diversity of our team and the communities we serve.
• Community Focus: Our mission is to positively impact our community through healthcare.