Healthcare Administrator

Job Description

We are looking for a detail-oriented Healthcare Administrator to join our team in Pretoria. The ideal candidate will display strong organizational skills and a passion for optimizing healthcare operations, from patient management to administrative oversight. If you thrive in a fast-paced environment and are dedicated to improving patient care through efficient administration, we want to hear from you!

Responsibilities

• Maintain healthcare databases and generate analytical reports.
• Assist with recruitment and training of administrative staff.
• Schedule and coordinate meetings for healthcare teams.
• Implement patient intake procedures to enhance service delivery.
• Monitor and evaluate the performance of administrative services.
• Implement patient satisfaction surveys and analyze feedback.
• Facilitate effective communication with patients, family members, and staff.
• Manage records related to billing and insurance claims.
• Participate in quality improvement initiatives and provide feedback.

Requirements

Education

• Bachelor's degree in Business or Healthcare Management
• Master's degree would be a plus

Experience

• 3+ years of experience in a healthcare setting

Technical Skills

• MS Office Suite
• Project Management Software

Soft Skills

• Team Leadership
• Problem-Solving

Certifications

• Project Management Professional (PMP)
• Healthcare Quality Certification

Languages

• English: Fluent

Advantageous

• Experience with Health Informatics: Knowledge in health informatics to drive data-driven decisions.
• Understanding of Compliance Standards: Knowledgeable about healthcare compliance requirements.

Benefits

• Health and wellness programs
• Generous annual leave policy
• Performance bonuses
• Support for continuing education

Company Culture

• Commitment to Excellence: We maintain high standards in service delivery and constantly seek improvement.
• Diversity and Inclusion: Our team values diverse perspectives and inclusivity in our work environment.
• Continuous Growth: We support ongoing education and career advancement for our staff.