Retail Manager

Pretoria FULL TIME R29,167 - R37,500 / Month
(R350,000 - R450,000 / Year)

Job Description

Be part of our exciting retail journey in Pretoria as a Retail Manager. Your role will involve leading a team, optimizing sales performance, and implementing effective merchandising strategies. Your commitment to customer satisfaction will help us maintain our reputation for excellence in service.

Responsibilities

  • Develop and implement training programs for staff.
  • Ensure optimal stock levels and manage replenishment processes.
  • Set and monitor team sales goals, and provide regular feedback.
  • Engage with customers and receive feedback to improve services.
  • Collaborate with marketing teams on promotional campaigns.
  • Plan and execute in-store events to drive customer engagement.
  • Manage the store’s financial performance with relevant reporting.
  • Foster a positive and inclusive work environment.
  • Coordinate with supply chain for smooth inventory flow.
  • Implement strategies to enhance customer loyalty and retention.

Requirements

Education
  • Degree in Retail Management or equivalent
  • MBA or equivalent is advantageous
Experience
  • 5+ years of experience in retail or customer service roles
Technical Skills
  • Customer Relationship Management
  • Sales Analytics
Soft Skills
  • Problem-solving
  • Team Building
Languages
  • Afrikaans: Fluent
  • English: Fluent

Advantageous

  • Experience in conflict resolution: Skills in managing disputes and customer complaints.
  • Understanding of e-commerce platforms: Knowledge of online retail trends and strategies.

Benefits

  • Attractive salary package and bonuses based on performance
  • Health, dental, and vision insurance
  • Generous employee discounts
  • Flexible work hours

Company Culture

  • Inclusivity: We celebrate diversity and promote an inclusive work environment.
  • Innovation: We encourage innovative ideas and support risk-taking to enhance our services.
  • Respect and Trust: We value honesty and integrity and treat each other respectfully.
Status: Closed