Retail Manager job in Durban

Job Description

Join our team as a Retail Manager in Durban, where you will be integral to driving sales and enhancing customer experience. The right candidate will have a keen eye for merchandising and a passion for retail management.

Responsibilities

• Oversee day-to-day operations and ensure efficient workflow.
• Recruit, train, and develop employees to build a strong team.
• Monitor sales performance and implement strategies to meet targets.
• Maintain a high standard of store presentation and cleanliness.
• Conduct staff performance evaluations regularly.
• Collaborate with marketing teams on store promotions.
• Build and maintain relationships with customers and community members.
• Manage budgets and forecasts to ensure financial targets are met.
• Handle customer inquiries and resolve issues professionally.
• Keep abreast of industry trends to remain competitive.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 5+ years of experience in a retail management role

Technical Skills

• Team Management
• Marketing Strategies

Soft Skills

• Communication Skills
• Problem-solving

Languages

• English: Fluent
• Zulu: Fluent

Benefits

• Comprehensive health insurance
• Retirement savings plan with match
• Generous employee discounts
• Professional development programs

Company Culture

• Team Spirit: We promote a collaborative atmosphere where all team members are encouraged to share ideas and work together.
• Customer-Centric Approach: Our focus remains on providing outstanding service to our customers, fostering loyalty and trust.
• Diversity and Inclusion: Our company values diversity and encourages every individual to contribute to our unique culture.