E-commerce Manager

Job Description

We are on the lookout for a passionate E-commerce Manager to lead our online sales efforts and enhance our digital presence in the South African market. The ideal candidate will have experience with e-commerce platforms and a solid understanding of digital marketing strategies.

Responsibilities

• Create comprehensive reports on e-commerce performance and KPIs.
• Utilize data analytics tools to assess campaign effectiveness.
• Liaise with external partners and vendors for e-commerce tools and services.
• Keep up-to-date with industry trends to inform strategic decisions.
• Manage budgets for online advertising and promotional activities.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Professional certification in e-commerce is a plus

Experience

• 3-5 years of relevant experience in e-commerce or digital marketing

Technical Skills

• Analytics Tools
• Email Marketing

Soft Skills

• Creative Thinking
• Communication Skills

Languages

• English: Fluent

Advantageous

• Knowledge of supply chain management: Understanding of logistics and inventory management to optimize delivery processes.
• Proficiency in using CRM systems: Experience with customer relationship management to drive customer loyalty.

Benefits

• Comprehensive health and wellness programs
• 401(k) and retirement benefits
• Work-from-home options after probation
• Team-building activities and events

Company Culture

• Professional Development: We invest in our employees' growth through continuous training and development opportunities.
• Work-Life Balance: We advocate for a healthy work-life balance to ensure our employees' well-being.
• Customer-First Approach: Our primary focus is on the customer, and we strive to exceed their expectations at every turn.