Healthcare Administrator

Job Description

Join our team as a Healthcare Administrator in vibrant Durban. You will manage clinic operations, optimize patient care workflows, and implement effective health policies. This position suits someone who thrives in a fast-paced environment and is dedicated to making a difference.

Responsibilities

• Lead administrative staff in delivering exceptional patient care.
• Ensure all healthcare practices comply with relevant legislation.
• Monitor and evaluate the efficiency of administrative processes.
• Assist in creating budgets and financial forecasts.
• Respond to patient concerns and facilitate resolutions.
• Implement healthcare initiatives to improve service delivery.
• Build relationships with healthcare providers and stakeholders.
• Conduct regular audits to ensure compliance with standards.
• Support human resources in recruitment and employee onboarding.
• Facilitate training sessions for new administrative staff.

Requirements

Education

• Bachelor's degree in Business Administration with a focus on healthcare
• Master's degree in Healthcare Administration is advantageous

Experience

• 5+ years of experience in healthcare settings

Technical Skills

• Project Management
• Data Analysis

Soft Skills

• Leadership Skills
• Problem-solving Skills

Certifications

• Certified Medical Manager (CMM)

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Proficiency in MS Office Suite: Strong skills in Microsoft Office applications for reporting and communication.
• Familiarity with electronic medical records: Experience with electronic health record systems will be advantageous.

Benefits

• Attractive salary package with annual bonuses
• Full healthcare coverage, including wellness programs
• Retirement savings plans with employer matching
• Continuous learning and career progression support

Company Culture

• Patient-Centric Focus: Our primary goal is to ensure exceptional care and support for our patients.
• Continuous Improvement: We believe in continuously evolving our practices to provide the best care possible.
• Diversity and Inclusion: We embrace diversity and inclusion as core principles of our workplace culture.