IT Support Technician

Job Description

As an IT Support Technician at Tech Solutions Ltd., you will play a vital role in ensuring optimal functionality of IT systems within the company. Your expertise is crucial in supporting our clients’ tech needs, troubleshooting issues, and maintaining efficient operations.

Responsibilities

• Provide IT support for hardware and software, including troubleshooting.
• Assist in network configurations and resolving connectivity issues.
• Participate in IT projects, contributing expertise and support.
• Develop and maintain relationships with vendors for repairs and services.
• Adhere to IT standards and policies in all technical work.

Requirements

Education

• Diploma in Information Technology

Experience

• 1+ years of experience in an IT support role

Technical Skills

• Software Installation
• Virus Removal

Soft Skills

• Communication Skills
• Time Management

Certifications

• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Experience with Active Directory: Understanding of user account management using Active Directory.
• Basic scripting knowledge: Familiarity with scripting languages like PowerShell or Bash.

Benefits

• Health insurance, including dental and vision
• Employee assistance programs
• Support for training and certifications
• Paid time off and holidays

Company Culture

• Innovative Thinking: We encourage creativity and are always looking for fresh ideas from our team.
• Work-Life Balance: We value our employees' personal time and promote a healthy work-life balance.