Restaurant Manager

Cape Town FULL TIME R20,000 - R29,166 / Month
(R240,000 - R350,000 / Year)

Job Description

We are seeking a skilled Restaurant Manager to oversee daily operations, ensuring exceptional service and a thriving atmosphere. The ideal candidate will possess a passion for hospitality, proven leadership skills, and a track record in the restaurant industry.

Responsibilities

  • Lead the front-of-house and back-of-house staff to ensure smooth operations.
  • Implement and monitor service standards to enhance guest satisfaction.
  • Prepare and analyze reports on sales and customer feedback.
  • Oversee the implementation of promotions and new menu items.
  • Cultivate positive guest relations and manage complaints effectively.
  • Ensure cleanliness and organization of the restaurant.
  • Collaborate with kitchen staff to create innovative menu items.
  • Conduct performance reviews and provide feedback to staff.
  • Plan and execute special events and catering services.
  • Stay updated on hospitality trends and industry developments.

Requirements

Education
  • Diploma in Hospitality or Culinary Arts
Experience
  • 3+ years of experience in restaurant management or supervisory role
Technical Skills
  • Food Safety Standards
  • Staff Training
Soft Skills
  • Team Building
  • Conflict Resolution
Languages
  • English: Fluent

Advantageous

  • Knowledge of POS systems and restaurant management software: Experience in using restaurant management tools to streamline operations.
  • Experience in event planning and catering: Prior experience in planning and executing special events.

Benefits

  • Comprehensive health insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Employee discounts on meals

Company Culture

  • Diversity and Inclusion: We embrace diversity and are committed to creating an inclusive workplace for all.
  • Team Spirit: We foster a collaborative environment where every team member is valued.
  • Passion for Service: Our team is passionate about delivering exceptional service to our guests.
Status: Closed