E-commerce Manager

Job Description

We are seeking an E-commerce Manager to oversee our online sales strategies and optimize the user experience. The ideal candidate will have a strong background in digital marketing, analytics, and team management. You'll be responsible for driving online sales growth and ensuring a seamless customer journey.

Responsibilities

• Drive e-commerce growth through innovative marketing strategies.
• Evaluate and improve user experience through feedback and analytics.
• Develop partnerships with affiliate marketers and influencers.
• Train team members on e-commerce tools and systems.
• Implement strategies for customer retention and loyalty programs.
• Manage product listings, descriptions, and pricing strategies.
• Stay ahead of industry trends and competitive landscape.
• Negotiate contracts with service providers for digital marketing tools.
• Prepare annual budgets and forecasts for e-commerce operations.
• Monitor compliance with digital marketing guidelines and consumer protection laws.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Master's degree is an asset

Experience

• 5+ years in a digital marketing or e-commerce role with management experience

Technical Skills

• Digital Marketing Tools (AdWords, Facebook Ads)
• Email Marketing Platforms (MailChimp, HubSpot)

Soft Skills

• Project Management
• Customer Service Orientation

Certifications

• Digital Marketing Institute Certification
• Certified Internet Marketer

Languages

• English: Fluent

Advantageous

• Knowledge of Conversion Rate Optimization: Skills in improving website and sales funnel conversion rates.
• Experience in Social Media Management: Ability to manage and engage audiences through social media platforms.

Benefits

• Comprehensive medical aid and dental coverage
• Annual bonus based on performance
• Remote working options available
• Training and development programs

Company Culture

• Inclusivity: We promote an inclusive environment where diversity is celebrated.
• Community Engagement: We believe in giving back and actively engaging with the local community.
• Work-Life Balance: We strive to provide a healthy work-life balance for all employees.