Retail Manager

Job Description

We are seeking a Retail Manager for our Port Elizabeth store. The successful candidate will be responsible for overseeing store operations, driving sales growth, and delivering excellent customer service. This role requires strong leadership and a passion for retail management.

Responsibilities

• Lead the store team to achieve operational excellence.
• Monitor KPIs and develop action plans to improve performance.
• Foster a positive work environment to boost employee morale.
• Conduct regular training sessions for staff development.
• Implement loss prevention measures to safeguard assets.
• Ensure compliance with health and safety regulations.
• Enhance the customer experience through engaging service.
• Create and maintain effective communication within the team.
• Manage and execute store visual merchandising.
• Prepare sales forecasts and manage inventory levels.

Requirements

Education

• Diploma in Retail Management or related field
• Bachelor's degree is an advantage

Experience

• 2-4 years of experience in a retail environment

Technical Skills

• Customer Relationship Management (CRM)
• Merchandising

Soft Skills

• Problem-Solving
• Communication

Languages

• English: Fluent

Advantageous

• Experience in e-commerce management: Familiarity with online retail platforms and digital customer service.
• Visual Merchandising Skills: Creative skills to enhance store displays and layout.

Benefits

• Comprehensive health insurance
• Annual bonuses based on performance
• Personal development programs
• Flexible working hours

Company Culture

• Innovation: We encourage fresh ideas and constantly seek innovative solutions.
• Diversity: We embrace diversity and inclusion in our workplace culture.
• Fun Work Environment: We believe in a fun workplace that fosters creativity and collaboration.