E-commerce Manager

Job Description

In this role as E-commerce Manager, you will be responsible for overseeing the daily operations of our online store. Your expertise will contribute to enhancing the overall shopping experience, increasing sales, and managing our digital marketing efforts to engage customers effectively.

Responsibilities

• Create marketing promotions and campaigns to boost sales during peak periods.
• Analyse customer behaviour to inform product selection and inventory strategies.
• Negotiate with vendors and oversee logistics for product delivery.
• Stay updated with the latest e-commerce technologies to enhance operational efficiency.
• Report on e-commerce performance metrics and recommend changes.
• Implement SEO strategies to improve site visibility.
• Coordinate with customer service to resolve inquiries and feedback proactively.
• Assist in budget management for the e-commerce department.
• Foster relationships with industry partners and affiliates to expand reach.
• Utilize social media platforms to enhance brand recognition.

Advantageous

• Experience in managing social media marketing.: Proficient in using platforms for brand promotion.
• Understanding of current e-commerce trends.: Awareness of market shifts and shopper behaviours.

Benefits

• Comprehensive health and wellness programs
• Performance bonuses
• Remote work options
• Employee discount on products

Company Culture

• Growth Mindset: We believe in continuous learning and development for all our team members.
• Customer-Centric Focus: Our team works collaboratively to put our customers first in everything we do.
• Sustainability Commitment: We are dedicated to sustainable practices within our business operations.