Business Analyst

Job Description

Join Tech Innovations Inc. as a Business Analyst in Durban! In this role, you'll be instrumental in identifying business needs, analyzing processes, and providing actionable insights that will drive operational efficiencies. The ideal candidate will have a passion for data-driven decision-making and excellent problem-solving skills, with a knack for translating business requirements into technical specifications.

Responsibilities

• Evaluate current business processes and suggest enhancements.
• Act as a liaison between the technical team and business stakeholders.
• Develop business cases to support project initiatives.
• Coordinate user training and support post-deployment.
• Measure project outcomes and provide feedback for continuous improvement.
• Prepare reports and presentations for stakeholders.

Requirements

Education

• Bachelor's degree in Business Analysis or related field

Experience

• 5+ years of relevant experience in business analysis

Technical Skills

• Business Process Mapping
• Requirements Gathering
• Project Management Software

Soft Skills

• Analytical Thinking
• Adaptability

Languages

• English: Fluent

Advantageous

• Certification in Business Analysis (IIBA or similar): Possessing a recognized certification in business analysis methodologies.
• Knowledge of financial analysis: Understanding of financial metrics and business impact.

Benefits

• Inclusive health and wellness benefits
• Performance bonuses based on individual contributions
• Continuous learning and training opportunities
• Flexible leave policies
• Employee referral program

Company Culture

• Continuous Learning: We support continual growth and learning for all employees, helping you evolve in your career.
• Wellness Focus: Employee well-being is a priority, and we have initiatives to support it.