General IT Technician

Job Description

As a General IT Technician, you will play a critical role in maintaining our IT systems and providing support to staff. Your expertise will facilitate smooth operations and troubleshoot any technical issues that arise. Join us to make a real impact in our IT landscape!

Responsibilities

• Assist in the setup and deployment of new hardware and software.
• Implement and maintain security protocols across all systems.
• Act as a liaison between management and users to facilitate IT requests.
• Perform system backups and ensure data integrity.
• Provide after-hours support as needed for critical system issues.

Requirements

Education

• Diploma or degree in Computer Science or related field
• Certification in Network Technology preferred

Experience

• 2+ years of IT support experience

Technical Skills

• Linux Operating System
• Technical Support Tools

Soft Skills

• Customer Service
• Analytical Skills

Certifications

• Cisco Certified Network Associate (CCNA)
• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Mobile Device Management experience: Experience with managing and securing mobile devices within corporate settings.
• Project Management Skills: Ability to assist in IT project planning and execution.

Benefits

• Health insurance and retirement plan contributions
• Paid time off and flexible working arrangements
• Continuous learning and training programs
• Workstation equipped with up-to-date technology

Company Culture

• Continuous Improvement: We are committed to learning and growing as a team.
• Work-Life Balance: We prioritize flexible working conditions to maintain healthy work-life integration.
• Empowerment: We empower our staff to take ownership of their roles and contribute actively to our mission.