General IT Support

Job Description

Join us in Nelspruit as a General IT Support expert, where you will assist in managing IT systems and offering day-to-day support to ensure uninterrupted service delivery. Your skills in resolving technical issues will be essential for keeping our operations running smoothly.

Responsibilities

• Conduct troubleshooting and issue resolution for various IT-related queries.
• Maintain records of service requests and resolutions in an ITSM tool.
• Assist in network monitoring and ensuring uptime standards.
• Train users on the use of technology and software tools.
• Ensure compliance with IT policies and procedures.

Advantageous

• Experience with Linux OS: Familiarity with Linux systems and command line usage.
• Cloud Services Knowledge: Understanding of cloud platforms like AWS or Azure.

Benefits

• Salary package including performance bonuses
• Health, dental, and vision insurance
• Flexible working hours
• Opportunities for career advancement

Company Culture

• Innovative Environment: We cultivate an innovative atmosphere where team ideas are valued and acted upon.
• Learning and Development: Continuous learning and professional development opportunities are available for our team members.
• Team Collaboration: We encourage teamwork and open communication, ensuring every voice is heard.