User Experience Researcher

Johannesburg Full-time R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

As a User Experience Researcher at Innovative Creations Ltd., you will play a pivotal role in refining our user experience strategies. Leveraging your expertise, you will conduct extensive research to understand user needs, preferences, and behaviours, shaping designs that resonate with our target audience.

Responsibilities

  • Lead user experience research initiatives from conception to execution.
  • Develop testing protocols to evaluate digital products and services.
  • Collaborate with cross-functional teams to integrate user insights into product designs.
  • Utilize analytics tools to measure performance of UX/UI changes.
  • Foster user advocacy by sharing findings across the organization.
  • Propose new research methodologies to improve user insight gathering.

Requirements

Education
  • Bachelor's degree in UX Design or a related discipline
  • Certification in UX Research is a plus
Experience
  • 3+ years of experience in user research and UX design
Technical Skills
  • User Interviews
  • Data Analysis Tools
Soft Skills
  • Empathy
  • Teamwork
Languages
  • English: Fluent

Advantageous

  • Previous experience in a startup environment: Ability to adapt and thrive in a fast-paced work setting.
  • Knowledge of accessibility best practices: Understanding of how to make products usable for all users.

Benefits

  • Medical, dental, and vision plans
  • Remote work options with flexible schedules
  • Professional development allowances
  • Quarterly team outings

Company Culture

  • Collaboration: Teamwork is at the heart of our success, and we encourage collaboration across all levels.
  • Work-Life Balance: We promote a healthy work-life balance and offer flexible working options.
  • Continuous Learning: We are committed to the continuous growth of our employees through training and workshops.
Status: Closed