Travel Consultant

Job Description

We are on the lookout for a passionate Travel Consultant to join our Cape Town team. The ideal candidate will have a knack for travel planning and a strong desire to create unforgettable experiences for our clients. You will assist customers with their travel needs, ensuring that every detail is covered, and provide recommendations based on their preferences.

Responsibilities

• Conduct research on various destinations and travel options.
• Assist in marketing and promotional campaigns.
• Manage customer feedback and strive to improve service quality.
• Stay informed about travel regulations, visa requirements, and health advisories.
• Utilize booking systems effectively to meet client demands.
• Participate in training and professional development opportunities.

Requirements

Education

• Degree or diploma in Tourism, Travel Management, or related field

Experience

• 3+ years of experience in travel consultancy or sales

Technical Skills

• Sales Skills
• Destination Knowledge

Soft Skills

• Interpersonal Skills
• Problem-solving

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Proficiency in multiple languages: Ability to converse in three or more languages is a significant advantage.
• Certification in Travel Consultancy: Relevant certifications are a plus.

Benefits

• Comprehensive medical aid
• Performance bonuses based on sales targets
• Employee discounts on travel services
• Opportunity to attend travel expos and events

Company Culture

• Diversity: We value diversity and aim to create a workplace that reflects the variety of our customers.
• Learning and Development: We provide ongoing training and development opportunities to help our team grow.
• Fun Work Environment: We strive to maintain a fun and engaging work culture that keeps our team motivated.