Business Analyst

Job Description

Tech Innovations Inc. seeks a detail-oriented Business Analyst to join our team in Pretoria. In this role, you will analyze business needs, gather requirements, and work closely with IT development teams to implement solutions. Your insights will shape the direction of our projects and drive operational efficiency. Ideal candidates should have strong analytical and problem-solving skills with experience in stakeholder management.

Responsibilities

• Liaising with business units to elicit and document business requirements.
• Performing gap analysis to identify discrepancies between current and desired states.
• Assisting in project planning and estimation activities.
• Preparing dashboards and reports for senior management.
• Ensuring compliance with internal policies and industry standards.
• Facilitating workshops and training sessions for stakeholders.

Requirements

Education

• Bachelor's degree in IT, Business Administration, or related field
• Master's degree is a plus

Experience

• 3-5 years of experience in business analysis

Technical Skills

• SQL
• MS Office Suite

Soft Skills

• Time Management
• Adaptability

Certifications

• Agile Certified Practitioner (PMI-ACP)
• Certified ScrumMaster (CSM)

Languages

• English: Fluent

Advantageous

• Experience in user experience (UX) design: Understanding of UX principles to enhance process design.
• Familiarity with data visualization tools: Experience with tools like Tableau or Power BI.

Benefits

• Comprehensive medical aid
• Annual leave and sick leave
• Career advancement opportunities
• Employee recognition programs

Company Culture

• Diversity and Inclusion: Embracing diversity and creating an inclusive environment for everyone.
• Supportive Leadership: Leadership encourages open communication and respects each team member's contributions.
• Work-Life Balance: We promote a healthy work-life balance to ensure employee well-being.