E-commerce Manager

Job Description

We are on the lookout for an experienced E-commerce Manager to lead our e-commerce strategies and optimize our online presence. The ideal candidate will possess a comprehensive understanding of digital marketing, online sales channels, and customer engagement techniques. You will play a crucial role in driving growth and enhancing customer satisfaction across our e-commerce platforms.

Responsibilities

• Develop and implement e-commerce strategies to increase online sales.
• Analyze website traffic and user behavior to optimize user experience.
• Manage online marketing campaigns across various digital platforms.
• Collaborate with technical teams to enhance website performance and functionality.
• Monitor and report on key performance indicators (KPIs) to measure success.
• Develop promotional campaigns and manage the online product catalog.

Requirements

Education

• Bachelor's degree in Marketing or Business
• MBA in E-commerce or related field is advantageous

Experience

• 5+ years of relevant experience in managing e-commerce platforms

Technical Skills

• E-commerce platforms (Shopify, Magento)
• Social Media Marketing

Soft Skills

• Analytical thinking
• Project Management

Certifications

• E-commerce Marketing Specialist
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Experience with UX/UI design principles: Basic understanding of UX/UI to improve website functionality.
• Familiarity with CRM software: Experience with customer relationship management software for optimizing customer engagement.

Benefits

• Competitive salary with performance bonuses
• Medical aid and wellness benefits
• Flexible work arrangements
• Professional development opportunities

Company Culture

• Innovation: We thrive on creativity and innovation, pushing boundaries to remain at the forefront of the e-commerce sector.
• Collaboration: Our team values collaboration, fostering an environment where ideas can be shared and developed together.
• Diversity: We celebrate diversity and inclusivity, ensuring a workplace where everyone feels valued and respected.