E-commerce Manager

Job Description

We are on the lookout for an experienced E-commerce Manager to spearhead our online retail strategies. In this dynamic role, you'll be responsible for overseeing the e-commerce operations, managing a talented team, and developing strategies to enhance our online presence and drive sales.

Responsibilities

• Define and drive e-commerce initiatives that align with the overall business strategy.
• Conduct regular market analysis to stay ahead of competitors.
• Oversee the development and management of the e-commerce platform.
• Enhance product listings and content to maximise sales opportunities.
• Cooperate with internal teams to improve the customer journey and satisfaction.
• Streamlining logistics and fulfilment processes for efficient operations.
• Manage digital marketing campaigns targeting specific demographics.
• Utilise analytics tools to measure performance and adjust strategies accordingly.
• Ensure compliance with relevant e-commerce regulations and standards.
• Foster partnerships with vendors and suppliers to enhance product offerings.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms
• Digital Marketing

Soft Skills

• Leadership
• Analytical Thinking

Certifications

• Google Analytics Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with Google Ads and Facebook Ads: Hands-on experience in managing ad campaigns that yield measurable results.
• Familiarity with CRM software: Knowledge of CRM systems to manage customer relations effectively.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We encourage innovative thinking and value new ideas that drive our business forward.
• Teamwork: Our culture is built on collaboration and support, where every team member contributes to success.
• Continuous Improvement: We believe in continuous improvement and professional growth to adapt to market changes.