E-commerce Manager

Job Description

Are you passionate about e-commerce and looking to lead a dynamic team? As an E-commerce Manager, you will develop and execute strategies to optimize our online sales channels while focusing on enhancing the customer journey. You'll manage a team dedicated to achieving growth and maximizing ROI through innovative digital marketing tactics.

Responsibilities

• Strategize e-commerce growth through data-driven decisions and initiatives.
• Lead digital marketing efforts focused on conversion optimization.
• Conduct market analysis and consumer research to stay ahead of trends.
• Ensure inventory management aligns with online sales forecasts.
• Analyze site performance metrics and take corrective action as necessary.
• Coordinate marketing events and launches on the e-commerce platform.
• Manage customer service improvements and resolution processes.
• Collaborate on website UI/UX improvements to enhance user engagement.
• Drive content strategy to highlight promotions and product launches.

Requirements

Education

• Master's degree in Business Administration or Digital Marketing is preferred

Experience

• 5+ years of hands-on experience in digital marketing and e-commerce management

Technical Skills

• E-commerce Tools
• PPC Advertising

Soft Skills

• Creative Problem Solving
• Customer-Centric Approach

Certifications

• HubSpot Inbound Marketing Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with CRM tools: Proficiency in using CRM tools to manage customer relationships and data.
• Familiarity with email marketing software: Experience using tools for creating and managing email marketing campaigns.

Benefits

• Comprehensive health insurance package
• Annual performance-based bonus
• Support for professional development and training
• Work-life balance options

Company Culture

• Continuous Improvement: We strive for constant improvement and encourage our team to pursue learning and development opportunities.
• Employee Wellness: Employee well-being is important to us; we promote health and wellness initiatives.
• Community Engagement: We believe in giving back to the community and actively participate in social responsibility initiatives.