E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee our online retail operations in Port Elizabeth. The ideal candidate will have a strong background in digital marketing, online sales, and customer engagement. You will play a crucial role in shaping our e-commerce strategy and driving growth in a competitive market.

Responsibilities

• Strategize and execute email marketing campaigns targeting customer segments.
• Evaluate competitor e-commerce activities to inform strategic decisions.
• Foster collaboration between the e-commerce department and other key teams.
• Prepare reports on e-commerce performance and present findings to stakeholders.
• Identify new opportunities for e-commerce growth and market expansion.
• Lead promotional events and campaigns to attract new customers.
• Ensure compliance with e-commerce regulations and best practices.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Master's degree in Marketing or e-commerce is preferred

Experience

• 5+ years of experience in e-commerce or online sales management

Technical Skills

• SEO Optimization
• Digital Marketing Tools

Soft Skills

• Project Management
• Team Leadership

Certifications

• HubSpot Inbound Marketing Certification
• eCommerce Management Certificate

Languages

• English: Fluent

Advantageous

• Experience with email marketing platforms: Hands-on experience using platforms like Mailchimp or Constant Contact for email campaigns.
• Familiarity with social media marketing: Ability to create engaging content for social media platforms to drive e-commerce traffic.

Benefits

• Comprehensive health coverage
• Employee discounts on products
• Flexible working conditions
• Support for further training and education

Company Culture

• Continuous Improvement: We believe in constant learning and development to achieve personal and professional growth.
• Inclusivity: Our team is committed to creating an inclusive environment where everyone feels valued.
• Work-Life Balance: We strive to provide a healthy work-life balance for all our employees.