First-Line Supervisors of Retail Sales Workers

We are seeking a dynamic and experienced First-Line Supervisor of Retail Sales Workers to oversee daily operations, manage sales teams, and enhance customer satisfaction. The ideal candidate will have a strong background in retail management with proven leadership capabilities.

Category: Retail and Consumer Services - Sales Associates
Full Time

• R180,000 - R320,000 / Year
• R15000 - R26667 / Month

Closing Date: 2024-10-31
Location: Johannesburg

• Drive engagement and performance within a high-traffic retail environment.
• Conduct regular team meetings to discuss targets, challenges, and achievements.
• Support the implementation of promotions and marketing initiatives.
• Ensure a consistent in-store experience for customers.
• Maximize sales opportunities through exceptional customer interactions.
• Collaborate with the management team to set short-term and long-term objectives.
• Embrace continuous improvement strategies to enhance store operations.
• Prepare actionable insights for the leadership team to improve sales strategies.

• Matriculation/Grade 12
• Diploma in Retail Management or Business Administration preferred
• Sales Management Proficient in managing sales teams and driving results.
• Customer Service Excellence Skilled in delivering outstanding customer experiences.
• Retail Operations Expertise in overseeing and optimizing retail operations.
• Leadership Inspiring leader with strong team-building skills.
• Communication Excellent verbal and written communication skills.
• Problem-solving Proficient in resolving conflicts and operational issues.
• English (Fluent)
• Afrikaans (Conversational)

• Experience with team motivation techniques: Proven techniques to boost team morale and performance.
• Bilingual in English and Afrikaans: Ability to communicate effectively in both languages.

• Comprehensive health and wellness benefits.
• Annual leave and sick leave allowances.
• Flexible work arrangements.
• Training and development programs.

• Customer Focus: Our customers are at the heart of everything we do.
• Continuous Improvement: We encourage a culture of learning and growth.
• Respect and Inclusion: We value diversity and foster an inclusive environment.

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