E-commerce Manager

Job Description

We are searching for a talented E-commerce Manager to lead our online sales strategy in Cape Town. The ideal candidate will possess a deep understanding of digital marketing, customer engagement, and e-commerce platforms. You will drive sales growth by developing effective marketing strategies and enhancing the overall customer journey.

Responsibilities

• Direct the e-commerce budget and allocate resources effectively.
• Create and manage a content calendar for online promotions.
• Implement SEO strategies to improve search visibility.
• Utilize analytics tools to track customer behavior and engagement metrics.
• Foster a customer-centric culture across e-commerce efforts.
• Manage social media campaigns related to e-commerce promotions.
• Collaborate with customer service teams to resolve online shopping issues.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 5+ years of experience in e-commerce or related fields

Technical Skills

• PPC Advertising
• Email Marketing Tools (Mailchimp, Klaviyo)

Soft Skills

• Project Management
• Adaptability

Certifications

• Certified E-commerce Professional

Languages

• English: Fluent

Advantageous

• Experience with affiliate marketing: Hands-on experience developing and managing affiliate marketing programs.
• Proficiency in graphic design tools: Ability to create marketing materials using graphic design software.

Benefits

• Generous annual leave policy
• Professional development opportunities
• Flexible work hours
• Bonus performance incentives

Company Culture

• Diversity: We embrace diversity and promote an inclusive environment.
• Continuous Improvement: Our culture emphasizes continuous learning and development.
• Community Engagement: We are committed to making a positive impact in our local community.