E-commerce Manager

Job Description

We are looking for an innovative E-commerce Manager to oversee our online sales channel in Port Elizabeth. The ideal candidate will optimize our digital marketing strategies, ensuring a seamless shopping experience for our customers while maximizing revenue.

Responsibilities

• Design and implement promotional campaigns to boost sales during peak periods.
• Monitor website analytics to assess performance and user behavior.
• Collaborate with product development teams to launch new items effectively.
• Manage online customer service to handle queries and complaints efficiently.
• Create content for the e-commerce site that resonates with target audiences.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA or equivalent is advantageous

Experience

• 5+ years in a managerial role within e-commerce or online retail

Technical Skills

• E-commerce Management Software
• Social Media Marketing

Soft Skills

• Analytical Skills
• Team Management

Certifications

• HubSpot Content Marketing Certification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Experience with A/B testing: Skilled in conducting experiments to determine effective website changes for increased conversion.
• Knowledge of logistics and fulfillment strategies: Understanding of best practices in warehouse and distribution management.

Benefits

• Comprehensive health and wellness programs
• Generous leave policies
• Retirement savings plans with contributions
• Team-building events and activities

Company Culture

• Team Collaboration: Collaboration is at the heart of our success, and we promote a culture of teamwork.
• Continuous Improvement: We focus on learning and development, offering resources for professional growth.
• Employee Empowerment: We empower our employees to take ownership of their work and contribute to company success.