Restaurant Manager

Job Description

We are seeking an experienced Restaurant Manager to lead our passionate team in Durban. You will oversee daily operations, ensure top-notch service, and implement strategies to enhance customer satisfaction. If you have a knack for managing teams and a love for the hospitality industry, we want to hear from you!

Responsibilities

• Lead and motivate the restaurant team to deliver exceptional service.
• Ensure the restaurant operates efficiently, effectively, and profitably.
• Review and enhance menu offerings based on customer feedback.
• Implement training programs to improve service quality.
• Maintain high levels of cleanliness and organization within the restaurant.
• Collaborate with the marketing team to promote the restaurant.
• Conduct staff scheduling and manage labor costs.
• Actively participate in community engagement and outreach efforts.
• Foster a welcoming and vibrant atmosphere for both staff and patrons.
• Utilize feedback and metrics to continuously refine operational processes.

Requirements

Education

• Diploma in Hospitality Management or relevant experience

Experience

• 5 years of experience in the restaurant industry with a focus on management

Technical Skills

• Budget Management
• Food Safety Certification

Soft Skills

• Time Management
• Adaptability

Certifications

• Certified Food Safety Manager
• First Aid Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in event planning: Experience in organizing events and promotions to increase restaurant visibility.
• Background in marketing: Knowledge of marketing strategies to promote the restaurant effectively.

Benefits

• Comprehensive employee benefits package
• Performance bonuses
• Flexible working hours
• Staff training and development programs

Company Culture

• Continuous Improvement: We are committed to ongoing training and development for all staff.
• Diversity: We celebrate diversity and encourage a welcoming atmosphere for everyone.
• Passion for Food: If you love food and hospitality, you will thrive in our workplace.