E-commerce Manager

Job Description

As an E-commerce Manager, you will oversee all aspects of our online retail strategy in Cape Town. This includes managing the product catalog, optimizing user experience on our website, and devising marketing campaigns that attract and retain customers. Your expertise in digital analytics will be essential to measure success and inform future strategies, ensuring that we remain a competitive force in the e-commerce landscape.

Responsibilities

• Develop innovative strategies for customer acquisition and retention.
• Oversee content creation for marketing and product descriptions.
• Report directly to management on e-commerce performance and strategy effectiveness.
• Continuously review and enhance payment processes for customer convenience.

Requirements

Education

• Bachelor's degree in E-commerce, Marketing or Business

Experience

• 3+ years of e-commerce management experience

Technical Skills

• Analytics Tools
• Social Media Marketing

Soft Skills

• Creative Thinking

Languages

• English: Fluent

Advantageous

• Fluency in Afrikaans: Ability to communicate effectively in Afrikaans is a plus.
• Experience in A/B testing: Hands-on experience with A/B testing strategies for optimization.

Benefits

• Health, dental, and vision insurance
• Opportunity for remote work
• Professional development budget
• Paid parental leave

Company Culture

• Continuous Learning: We prioritize continuous learning and professional development opportunities.
• Work-Life Balance: We promote a healthy work-life balance to ensure employee well-being.