User Experience Researcher

Job Description

We are seeking a User Experience Researcher to join our Johannesburg team. In this role, you will conduct research and usability testing to inform design decisions, ensuring our products are user-friendly and engaging. You will collaborate closely with designers, product managers, and stakeholders to create a seamless user experience.

Responsibilities

• Lead user research initiatives to gather insights on user needs.
• Collaborate closely with product managers to align research with business goals.
• Develop and maintain user personas based on research findings.
• Identify trends in user behavior to inform product enhancements.
• Ensure the usability of digital products through rigorous testing.
• Champion a user-centered design approach across the organization.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in User Experience or related field is a plus

Experience

• 5+ years in user experience research or relevant role

Technical Skills

• Survey Design
• Prototyping Tools

Soft Skills

• Critical Thinking
• Adaptability

Certifications

• Certified Usability Analyst (CUA)
• User Experience Certification from Nielsen Norman Group

Languages

• English: Fluent

Advantageous

• Background in interaction design: Experience in creating interactive prototypes and wireframes.
• Familiarity with Agile methodologies: Understanding of Agile principles and practices in UX design processes.

Benefits

• Comprehensive health benefits
• Annual performance bonuses
• Remote working options
• Employee wellness programs

Company Culture

• Growth Mindset: We encourage continuous learning and development for all employees.
• Open Communication: Transparency and open discussions are part of our everyday culture.
• Work-Life Balance: We prioritize work-life balance to maintain a healthy and productive workplace.