User Experience Researcher

Johannesburg FULL TIME R25,000 - R41,667 / Month
(R300,000 - R500,000 / Year)

Job Description

We are seeking a User Experience Researcher to join our Johannesburg team. In this role, you will conduct research and usability testing to inform design decisions, ensuring our products are user-friendly and engaging. You will collaborate closely with designers, product managers, and stakeholders to create a seamless user experience.

Responsibilities

  • Lead user research initiatives to gather insights on user needs.
  • Collaborate closely with product managers to align research with business goals.
  • Develop and maintain user personas based on research findings.
  • Identify trends in user behavior to inform product enhancements.
  • Ensure the usability of digital products through rigorous testing.
  • Champion a user-centered design approach across the organization.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree in User Experience or related field is a plus
Experience
  • 5+ years in user experience research or relevant role
Technical Skills
  • Survey Design
  • Prototyping Tools
Soft Skills
  • Critical Thinking
  • Adaptability
Certifications
  • Certified Usability Analyst (CUA)
  • User Experience Certification from Nielsen Norman Group
Languages
  • English: Fluent

Advantageous

  • Background in interaction design: Experience in creating interactive prototypes and wireframes.
  • Familiarity with Agile methodologies: Understanding of Agile principles and practices in UX design processes.

Benefits

  • Comprehensive health benefits
  • Annual performance bonuses
  • Remote working options
  • Employee wellness programs

Company Culture

  • Growth Mindset: We encourage continuous learning and development for all employees.
  • Open Communication: Transparency and open discussions are part of our everyday culture.
  • Work-Life Balance: We prioritize work-life balance to maintain a healthy and productive workplace.
Status: Closed