Sales Associate

Job Description

We are on the lookout for a passionate Sales Associate to join our Pretoria team. In this role, you will engage customers, provide outstanding service, and have a significant impact on our sales growth. If you enjoy working in a fast-paced retail environment and have a knack for building relationships, this is the job for you!

Responsibilities

• Deliver exceptional customer service by addressing customer needs.
• Keep product displays up to date and attractive.
• Perform transactions accurately and responsibly.
• Surpass sales targets through dedication and product knowledge.
• Support the management team with inventory management.
• Resolve customer issues in a timely and effective manner.
• Participate in team meetings and training sessions.
• Assist in store audits and ensure compliance with policies.
• Encourage customer feedback to improve service quality.

Requirements

Education

• Matric or equivalent qualification
• Diploma in Sales or Retail is preferred

Experience

• 2+ years of experience in sales or customer service role

Technical Skills

• Point of Sale (POS) Systems
• Inventory Management

Soft Skills

• Adaptability
• Problem-solving

Certifications

• Certified Retail Sales Professional
• Customer Relationship Management Certification

Languages

• English: Fluent
• Zulu: Fluent

Advantageous

• Ability to work flexible hours.: Availability to work weekends and public holidays.
• Fluency in additional South African languages.: Knowledge of languages such as Xhosa or Sesotho is a plus.

Benefits

• Comprehensive health benefits package
• Retirement savings options with employer contribution
• Discount programs for employees
• Training and career advancement opportunities

Company Culture

• Integrity: We practice transparency and honesty in all our interactions.
• Community Engagement: We actively engage in community programs and give back to society.
• Diversity: We embrace diversity and create an inclusive environment for all employees.