E-commerce Coordinator

Johannesburg FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

We are seeking a proactive E-commerce Coordinator to manage and enhance our online store presence. The successful candidate will be responsible for developing e-commerce strategies, analyzing sales data, and optimizing customer experiences to drive sales growth.

Responsibilities

  • Optimize user experience on the e-commerce platform to increase conversion rates.
  • Conduct A/B testing on marketing materials and website layouts.
  • Work closely with the design team to ensure the brand is consistently represented online.
  • Compile monthly performance reports and present findings to management.
  • Assist in managing online promotions, discounts, and customer loyalty programs.

Requirements

Education
  • Bachelor's degree in Business Administration or Marketing
  • Additional certifications in digital marketing are a plus.
Experience
  • 3-5 years of experience handling e-commerce operations
Technical Skills
  • Content Management Systems
  • Email Marketing Tools
Soft Skills
  • Project Management
  • Teamwork
Languages
  • English: Fluent

Advantageous

  • Experience in customer service roles: Prior experience in customer-facing positions to enhance communication skills.
  • E-commerce analytics experience: Hands-on experience with tools such as Google Analytics or similar for reporting.

Benefits

  • Health insurance and retirement savings plan
  • Work-life balance initiatives
  • Employee discounts on products
  • Access to training and certifications

Company Culture

  • Diversity and Inclusion: We are committed to fostering an inclusive workplace where everyone can contribute and succeed.
  • Continuous Improvement: We believe in ongoing learning and development for all our employees.
  • Work-Life Balance: We recognize the importance of balancing work and personal life for our employees' wellbeing.
Status: Closed