Retail Manager

Job Description

We are on the hunt for a Retail Manager to oversee our Durban branch. In this role, you will manage daily store operations, foster a customer-centric environment, and lead a talented team to achieve sales targets. If you have a passion for retail and a knack for leadership, this could be the perfect opportunity for you.

Responsibilities

• Drive a positive customer experience while maximizing sales and profitability.
• Recruit, train, and develop a high-performing retail sales team.
• Ensure adherence to health and safety regulations in the store.
• Review sales reports and set actionable targets for the team.
• Maintain standard operating procedures and company policies.
• Engage with customers and resolve any issues to enhance satisfaction.
• Foster teamwork and collaboration within the store.

Requirements

Education

• Matric or equivalent qualification
• Bachelor's degree in Business Administration or relevant field is preferred

Experience

• 5+ years of experience in retail management with a focus on sales increase

Technical Skills

• Sales Strategy Development
• Staff Training and Development

Soft Skills

• Communication
• Problem-Solving

Certifications

• Certified Retail Manager
• Health and Safety Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience with visual merchandising: Skills in creating attractive and effective product displays.
• Knowledge of retail marketing strategies: Familiarity with promotional activities and campaigns.

Benefits

• Attractive salary package with bonuses for exceeding targets
• Comprehensive health and wellness programs
• Discounted products for all employees
• Career growth and development opportunities

Company Culture

• Inclusivity: We are committed to creating a diverse and inclusive workplace where everyone feels valued.
• Innovation: We value creativity and encourage new ideas that drive our business forward.
• Work-Life Balance: We support a healthy work-life balance for all employees.