E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to enhance our digital presence and drive online sales. The ideal candidate will possess a strong background in e-commerce platforms, digital marketing, and customer engagement strategies.

Responsibilities

• Oversee the daily operations of the e-commerce site.
• Create and maintain reports on sales metrics and KPIs.
• Work with designers to enhance site aesthetics.
• Identify areas for improvement in the customer journey.
• Collaborate with the logistics team to streamline fulfilment.
• Develop promotional strategies for special sales events.
• Engage with customers through social media platforms.
• Ensure compliance with e-commerce regulations and best practices.
• Compile competitor analysis reports to stay competitive.
• Lead initiatives to drive customer retention and loyalty.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is a plus

Experience

• 3+ years of experience in e-commerce or digital marketing

Technical Skills

• E-commerce Platforms
• SEO/SEM

Soft Skills

• Analytical Thinking
• Communication

Certifications

• Google Analytics Certification
• Certified E-commerce Specialist

Languages

• English: Fluent

Advantageous

• Experience with Google Ads and Facebook Ads: Proficient in creating and managing online ad campaigns.
• Familiarity with HTML/CSS: Basic understanding of web development languages.

Benefits

• Health and wellness benefits
• Flexible work hours
• Opportunity for remote work
• Professional development opportunities

Company Culture

• Innovation: We promote a culture of innovation, encouraging creative thinking and bold ideas.
• Team Spirit: Our collaborative environment fosters teamwork and mutual support.
• Respect and Inclusion: We value diversity and strive to create an inclusive workplace.