Retail Manager

Job Description

We are seeking a dynamic Retail Manager to lead our team at our Johannesburg store. The ideal candidate will possess strong leadership skills and a proven track record in retail management, focusing on optimizing sales and enhancing customer satisfaction. You will be responsible for overseeing daily operations, managing staff, and implementing effective merchandising strategies.

Responsibilities

• Manage all aspects of store operations including staffing and budgeting.
• Drive sales performance by fostering a customer-oriented culture.
• Collaborate with suppliers to secure the best products and prices.
• Review sales forecasts and inventory reports regularly.
• Organise staff schedules to optimize coverage and productivity.
• Lead by example and foster a positive work environment.
• Report on store performance metrics to executive management.

Requirements

Education

• Diploma in Retail Management or related field

Experience

• 3+ years in retail management with a focus on team leadership

Technical Skills

• Team Management
• Customer Insights

Soft Skills

• Problem-solving
• Adaptability

Certifications

• Certified Retail Manager (CRM)

Languages

• English: Fluent

Advantageous

• Knowledge of digital marketing: Understanding of online marketing strategies to drive store traffic.
• Experience in e-commerce: Ability to integrate online sales strategies with in-store operations.

Benefits

• Attractive salary package with incentives
• Health, dental, and retirement benefits
• Work-life balance initiatives
• Career coaching and advancement opportunities

Company Culture

• Growth Mindset: We foster a growth mindset where employees are encouraged to expand their skills and take on new challenges.
• Inclusivity: We embrace diversity and ensure that all employees feel valued and respected.
• Community Engagement: We actively engage with the communities we serve, supporting local initiatives and charities.