E-commerce Specialist

Job Description

As an E-commerce Specialist, you will be responsible for developing and executing online sales strategies to boost revenue and enhance customer experience. The ideal candidate will possess a strong foundation in digital marketing, product management, and data analysis to optimize our e-commerce platform.

Responsibilities

• Perform regular audits of the e-commerce platform to ensure optimal performance.
• Design strategies for cross-selling and upselling products effectively.
• Engage in customer loyalty programs to foster repeat business.
• Collaborate with design teams for impactful online banners and visuals.
• Stay informed about industry trends and competitor activities.
• Facilitate training sessions for junior e-commerce staff.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field

Experience

• 3+ years of experience in e-commerce or digital marketing

Technical Skills

• Google Analytics
• SEO/SEM
• E-commerce Platforms

Soft Skills

• Analytical skills
• Communication
• Teamwork

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience in social media marketing: Proficient in managing social media campaigns to drive traffic and engage customers.
• Knowledge of PPC advertising: Understanding of pay-per-click advertising strategies and implementations.

Benefits

• Competitive salary package
• Health insurance and wellness programs
• Opportunity for personal growth and career advancement
• Flexible working hours and work from home options

Company Culture

• Innovation: We embrace innovative ideas and encourage our team to think creatively.
• Collaboration: We value teamwork and open communication across all levels.
• Inclusivity: We maintain an inclusive environment where everyone’s ideas and contributions are valued.