IT Analyst

Job Description

We are looking for an IT Analyst who will play a crucial role in enhancing our operations. The right candidate will have expertise in data analysis, systems implementation, and troubleshooting. You will work closely with various departments to streamline processes and ensure efficient communication across the board.

Responsibilities

• Perform comprehensive system analysis to identify areas for improvement.
• Document and communicate system requirements effectively.
• Support the implementation of new technologies and systematic upgrades.
• Monitor system performance and reliability.
• Provide technical support and training to end-users.
• Maintain system documentation and process flow diagrams.

Requirements

Education

• Bachelor’s degree in Computer Science or IT
• Postgraduate qualifications are an advantage

Experience

• Minimum of 3 years in IT support or analysis roles

Technical Skills

• Network Administration
• SQL Proficiency

Soft Skills

• Teamwork
• Adaptability

Certifications

• Microsoft Certified: Azure Fundamentals
• ITIL Foundation Certificate

Languages

• English: Fluent

Advantageous

• Experience with Business Intelligence Tools: Familiarity with BI tools such as Tableau or Power BI.
• Project Management Experience: Ability to manage small projects or initiatives effectively.

Benefits

• Comprehensive health benefits
• Annual training budget for skills development
• Work-from-home options
• Team-building activities

Company Culture

• Diversity and Inclusion: We are committed to creating a diverse workplace where every voice is valued.
• Work-Life Balance: We promote a healthy work-life balance with flexible working arrangements.
• Engagement and Well-being: We prioritize employee engagement and well-being as part of our company values.