Director of Student Services

Job Description

We are seeking a passionate and experienced Director of Student Services to lead our student support initiatives in Durban. This role involves developing programs that enhance student accessibility and success while collaborating with educators and the community to ensure a comprehensive support framework.

Responsibilities

• Strategically develop programs aimed at enhancing student success throughout their academic journeys.
• Work alongside academic staff to identify areas where students may need additional support.
• Foster an inclusive community that supports diversity and equity in education.
• Run workshops aimed at equipping students with vital skills for personal and academic success.
• Coordinate student orientation and transition programming.
• Monitor student engagement and retention metrics to inform service delivery.
• Provide mentorship to staff involved in student services.
• Develop outreach initiatives to engage students and foster community.
• Collaborate with stakeholders to advocate for necessary resources and support.
• Ensure compliance with applicable educational laws and regulations.

Requirements

Education

• Master's degree in Educational Leadership or a related field

Experience

• 7+ years in educational administration with a focus on student services

Technical Skills

• Data Analysis

Soft Skills

• Empathy
• Teamwork

Certifications

• Educational Leadership Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with student data management systems: Knowledge of systems used to track student progress and outcomes.
• Familiarity with legal regulations regarding education: Understanding of laws and regulations affecting student services in South Africa.

Benefits

• Competitive salary package
• Health and wellness programs
• Professional development opportunities
• Generous leave policies

Company Culture

• Inclusive Environment: We pride ourselves on fostering an inclusive environment where every student feels valued.
• Innovative Practices: Commitment to innovative practices that enhance student learning and support.