Quality Assurance Tester

Job Description

We are on the lookout for a dedicated Customer Support Agent to join our team in Pretoria. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience. You will have the opportunity to make a positive impact on our clients' satisfaction and gain valuable experience in the customer service industry.

Responsibilities

• Evaluate software applications across various platforms to ensure optimal functionality.
• Work with cross-functional teams to integrate testing efforts with development cycles.
• Analyze user requirements and develop testing scenarios accordingly.
• Contribute to the creation of automated testing frameworks.
• Review test results and communicate findings to stakeholders.
• Design and implement performance testing procedures.
• Assist in maintaining software release documentation.

Requirements

Education

• Bachelor's degree in Software Engineering or related field is preferred

Experience

• 4+ years of experience in software testing

Technical Skills

• Automation Frameworks
• Load Testing Tools

Soft Skills

• Critical Thinking
• Team Player

Certifications

• Certified Agile Tester
• Mobile Testing Certified Specialist

Languages

• English: Fluent

Advantageous

• Certifications in automation tools: Additional certifications in tools such as Selenium or QTP are beneficial.
• Knowledge of SQL: Understanding of SQL for database testing and validation.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with employer matching
• Employee assistance programs
• Work-life balance initiatives

Company Culture

• Career Growth: We offer numerous opportunities for professional growth, training, and mentorship.
• Work-Life Balance: We respect our employees' time and promote a healthy work-life balance.
• Community Engagement: We are committed to giving back to our community through various charitable initiatives.