E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist with a strong background in online retail to join our vibrant team in Durban. The ideal candidate will focus on optimizing our e-commerce platform, enhancing user experience, and driving conversion rates.

Responsibilities

• Lead initiatives to optimize the customer journey on our e-commerce site.
• Participate in the planning and execution of promotional campaigns.
• Use A/B testing to refine and improve marketing efforts.
• Monitor industry trends and consumer behavior to inform strategies.
• Collaborate with cross-functional teams to ensure cohesive marketing efforts.
• Prepare reports on performance and present to senior management.

Requirements

Education

• Bachelor's degree in Digital Marketing or related field
• Postgraduate qualification is an advantage

Experience

• 4+ years of experience in an e-commerce role

Technical Skills

• Content Management Systems
• Email Marketing
• Social Media Marketing

Soft Skills

• Creativity
• Problem-solving

Certifications

• Google Analytics Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI principles: Understanding of user experience and interface design principles.
• Experience with affiliate marketing: Knowledge in implementing and managing affiliate marketing programs.

Benefits

• Comprehensive health benefits
• Flexible work arrangements
• Collaborative team environment
• Employee recognition programs

Company Culture

• Continuous Improvement: We value personal and professional growth, providing opportunities for learning.
• Work-Life Balance: We support a healthy work-life balance for all our employees.
• Customer-Centric Focus: Our primary goal is to provide exceptional service and satisfaction to our customers.